Welcome to our blog.
Dive deeper into the technical topics and systems thinking that inform our deisgns.
Michael Carter on April 22, 2026
Why FAQsy Starts With Repeated Questions
The best institutional AI pilots often begin with the questions people already answer every day.
Michael Carter on April 21, 2026
The Difference Between a Chatbot and a Trusted Answer System
A chatbot can respond to a prompt. A trusted answer system needs sources, review, scope, and accountability.
Michael Carter on April 20, 2026
Building a Student Website Assistant
A student-facing assistant should help people navigate approved college information without pretending to know everything.
Michael Carter on April 19, 2026
What a Faculty Assistant Should Actually Do
A useful faculty assistant should support teaching workflows without taking control away from instructors.
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